Apply to show property

1. What this agreement is

• This is an agreement between you and AlignedAgentOS (“we”, “us”). It covers your use of the app and the showings you take through it.
• We run the platform that puts an agent who needs a property opened together with a licensed agent who can open it. We are not a brokerage, we do not list property, and we do not represent a buyer or a seller.
• The app is licensed to you, not sold to you: your license is limited, non-exclusive, non-transferable, and for your own use only. You may not copy, resell, share, or reverse engineer the app.
• You must read and accept this agreement before your application can be sent, and again if we change it.

2. Who may be a showing agent

• You must hold an active real estate license in the state where you open properties, and stay in good standing with your state and your brokerage.
• You may only show property in a state where you are licensed, and only while your license is current. If it lapses or changes, tell us within three days, and expect your access to pause until it is current again.
• If your brokerage requires its permission or its knowledge to show property for another agent, get it. You are responsible for knowing what your brokerage and your state allow.
• We check your license and who you are before you are activated, and we may check again at any time. We check what you send us, but we cannot confirm that any person is who they claim to be or holds what they claim to hold — so our checks are not a guarantee, and both sides are expected to do their own diligence.
• You must be at least 18 years old and legally able to sign this agreement.

3. You are your own business

• You are an independent contractor, not our employee, and not the employee, agent, partner, or joint venturer of the agent whose showing you take. Nothing here makes you our agent.
• You get no wages, salary, benefits, holiday or sick pay, no commission split from us, and no workers’ compensation from us. We do not withhold income tax, Social Security, or Medicare from anything we pay you.
• You decide when you work, which showings you accept, and how you travel. Nobody can make you accept a showing or stay available at a set time.
• Your business and its costs are yours: your vehicle, fuel, phone, data, signage, dues, insurance, and taxes. Your MLS access and any dues that go with it are yours to hold in your own name.
• You cannot speak for us or for the agent whose showing you take, sign anything in their name, promise anything to their client, or tell anyone you work for them. You are the agent who opened the door, nothing more.

4. Whose agent you are — and whose you are not

• You are not the agent, sub-agent, or representative of the agent whose showing you take, and you are not the agent of their client. Opening a door creates no agency between you and anyone.
• Sign any non-representation or non-agency form that we or the other agent ask you to sign.
• You have no claim to a commission, referral fee, or “procuring cause” in a transaction because you opened a property. You waive any such claim for three years after the showing you took.
• You will not solicit or contact the other agent’s client, directly or indirectly, for any reason for three years — not to sell to them, not to buy from them, and not to win them as your own client.
• Questions about price, condition, the market, or the neighborhood go to the agent who booked you, not to their client, unless that agent has asked you to answer them.

5. How you run a showing

• Setting the showing up is yours. Contact the owner or their listing agent yourself, arrange the access, and confirm the exact time with them before you go — the owner has to know who is coming into their home. Nobody arranges that for you, and the agent who posted the showing does not do it.
• Arrive when the booking says, and stay for the whole window the other agent booked. Secure entry and secure the property again when you leave.
• Open the property only for the people the other agent identified to you. Never let in anyone else, and never hand over a key, a code, or access to anyone.
• Leave the home exactly as you found it: lights as they were, doors, windows and gates closed and locked, the lockbox returned, the key back where it belongs.
• No personal guests, no smoking or vaping, no pets, no eating or drinking through someone else’s home, and nothing of the owner’s used or borrowed.
• No photographs, video, or posting about a property, a client, or a visit — unless the other agent asked for photos as part of the showing, in which case they are for that agent only.
• Follow the instructions on the showing to the letter. If something in them is unsafe, unclear, or looks wrong, stop and ask before you go on.
• Be professional and courteous to everyone you meet at the property, and never discuss another agent, another client, or another property with anyone.

6. Fair housing and the code of conduct

• Serve everyone equally, whatever their race, color, religion, national origin, sex, disability, familial status, sexual orientation, gender identity, or anything else protected by law.
• Follow the Fair Housing Act, your state and local fair housing law, your state licensing law, and the REALTOR® Code of Ethics if you are a member. You are responsible for knowing them.
• Never steer anyone, never make any statement about a neighborhood or its people, and never decide who is shown what. If a client asks you a question of that kind, direct it to the agent who booked you.
• Never give a client legal, tax, or lending advice, and never answer a question that belongs to their agent.

7. Safety — and when to stop

• Your safety comes before the showing. If the property is occupied unexpectedly, unsafe, or not as described, do not go in. Leave, and tell the other agent and us the same day.
• If anyone at the property threatens you or you feel unsafe, leave. No showing is worth staying for.
• Tell us and the other agent the same day about anything wrong: damage, a broken lock, a leak, an unsecured door, someone living there who should not be, an animal, or an injury.
• You decide, on the spot, whether it is safe to go in. Nobody can make you enter a property you believe is not safe.

8. What you send back, and when a showing is finished

• A showing is finished when you complete it exactly as instructed and record it in the app: your arrival and departure, the feedback the other agent asked for, and any photos or condition notes they asked for.
• Payment is for showings that were completed and recorded as instructed. Turning up, or getting inside the property, is not by itself a finished showing.
• What you send must be your own, taken on the visit, clear, and honest.
• Reporting a showing you did not do ends your access immediately.
• Photos, notes and reports you make on a showing are for the agent who booked it to use with their client.

9. How you are paid

• You are paid for the showings you accept and complete, at the share of the showing we set for that work. The pay for each house is on the showing itself and you see it before you accept — out of what the posting agent pays for a house, that share is yours and the rest is ours.
• We do not promise you any number of showings, any amount of work, or any particular earnings. You may decline anything offered to you.
• Payment is made through the platform once the showing is recorded. We may hold a fee briefly while a showing or a complaint about it is looked at.
• If your brokerage requires payment to be made to them rather than to you, tell us and we will pay them. What happens between you and your brokerage after that is between you and them.
• You are responsible for your own income tax, self-employment tax, and any other filing. Where the law requires it, we report what we pay you and send you the same form, filed from the W-9 you signed.
• If a payment or a fee is wrong, tell us within 14 days of it. We may correct a payment made in error.

10. Cancelling, not turning up, and fees we may hold back

• Cancel as early as you can so the other agent can find someone else. If you cancel without reasonable notice, or do not turn up at all, we may not pay you for it.
• Repeated cancellations or no-shows end your access to the platform.
• If a showing was not run the way it was written, was not recorded, or was reported inaccurately, we may hold, reduce, or refuse the fee for that showing.
• If we hold a fee back, we will tell you why and give you a chance to put it right where that is possible.

11. What you learn stays private

• Client names, contact details, offers and situations, lockbox and alarm codes, access instructions, and anything you see inside a property are confidential.
• Use them only to run the showing you accepted. Never for your own marketing, a mailing or calling list, recruiting, or anything else, and never share them with anyone outside the showing.
• MLS and listing data you see belongs to the MLS, not to you. Use it only for the showing you took.
• Keep it private after your access ends, however it ends.

12. Keys, codes, and damage you cause

• Keys and codes belong to the owner. Never copy a key, never keep a code of your own, and never let anyone else use either.
• You are responsible for loss or damage you cause: a key or lockbox lost, a door left unsecured, a window left open, something broken inside a home. Tell us the same day it happens.
• Where we, the other agent, or their client have to pay to put something right, you pay it back. We may hold part of what we owe you until it is settled.
• Taking or keeping anything from a property is theft. It ends your access immediately and may be reported to the police.

13. Your own insurance

• You must carry your own errors and omissions cover and your own general liability cover, current and in your own name, for as long as you show property through the platform.
• Show us proof of that cover whenever we ask for it, and tell us within three days if either policy lapses, changes, or is cancelled.
• We do not insure you, the other agent, or the property. Our insurance never stands in for yours.
• If your license or either policy is not current, do not take a showing. Offers stop, and your access may be suspended until it is sorted.

14. What we are responsible for — and what we are not

• We run the platform: we verify who you are, put the openings in front of you, and pay you. We do not show property ourselves, we do not provide real estate services, and we are not a party to the arrangement between you and the agent who booked you.
• The property, the client, and the instructions belong to the other agent and the owner. We do not own, inspect, manage, or control any of them, and we cannot promise that a property is safe, empty, occupied, accessible, or as described.
• We do not supervise you, and we do not direct or control how you run a showing.
• To the fullest extent the law allows, our total responsibility to you for anything connected with a showing is limited to the fee we owe you for that showing. We are not responsible for lost income, lost opportunities, or indirect losses.
• We do not promise the app will always work or be free of faults. It is provided as it is, and we may change or remove features.
• You stand behind your own work: you will cover us for any claim, loss, cost, or legal expense brought by anyone — including a client, an owner, an agent, or another user — that comes from your work, your conduct, or your breach of this agreement.
• These limits are part of what makes the showing fees what they are. If you do not accept them, do not sign this agreement.

15. Your account

• Your account is yours alone. Keep your sign-in to yourself and do not let anyone else use it, and tell us at once if you think someone else has.
• Everything you tell us in your application, and every document you send, must be true and complete. Keep them current — a license, a policy, a phone number, or a brokerage that changes is yours to update.
• We may suspend, pause, or close an account at any time, including while we look into a complaint or a safety concern.

16. If this agreement is broken

• Breaking any part of this agreement can end your ability to take showings. These end it on the first offence: showing property without a current license, taking or copying a key or code, letting in someone who was not approved, dishonesty about a showing (including one you never did), theft, violence or threats, discrimination or harassment, and being at a showing under the influence.
• Smaller things are handled first as a warning: arriving late, a showing never recorded, or a complaint that you were short with someone. A warning means we expect it not to happen again — repeating it can lead to removal.
• Removal looks like this: openings stop appearing for you, a showing you have already accepted is reassigned, your showing account is closed, and any key, code, or document you hold is returned to the owner or the agent the same day.
• If you are removed for breaking this agreement, you cannot apply to show with us again. Applications from your name, email, or phone number will be declined.

17. Changing, and ending, this agreement

• We can change this agreement, the app, and how showings work. If this agreement changes, you will be asked to read and accept the new version before you take another showing.
• Either of us can end this arrangement at any time, for any reason. You can stop taking showings whenever you like, and we can stop offering them to you.
• Ending it does not change what you have already agreed to: keeping what you learned private, no soliciting, keys and damage, your own taxes and insurance, the limits on our responsibility, your promise to cover us, and how disputes are handled all continue after your account closes.

18. Notices, and signing electronically

• You agree that we may send you agreements, notices, and updates electronically — by email, text, or in the app — and that a notice sent that way counts as written notice.
• You agree to sign and transact electronically. Your typed name, and clicking to accept, is your signature and has the same effect as a signature on paper.

19. How disputes between us are handled

• Talk to us first. Tell us what has gone wrong, in writing, and give us 30 days to put it right before anything else happens.
• If we cannot sort it out between us, the next step is mediation — never a lawsuit first. You and we agree to mediate in Ohio, with a mediator we both agree on, and each side pays its own costs and half the mediator’s fee.
• If mediation does not settle it, you and we agree that the dispute goes to binding arbitration in Ohio with one arbitrator, instead of to a court or a jury. The arbitrator’s decision is final and can be entered as a judgment, and the Federal Arbitration Act applies.
• Either of us may still take a small claim to a small claims court, and either of us may ask a court for an order to protect confidential information or property while a dispute is being sorted out.
• You and we each agree to bring claims only in an individual capacity, and not as part of any class, collective, or representative action.
• Ohio law governs this agreement, and any claim connected with it has to be brought within one year of the event it is about.

20. What signing means

• Signing below means you have read this agreement, you understand what is expected of you, and you accept what happens if you do not keep to it.
• It also means everything you told us in your application and every document you sent is true and complete, and you will keep them current.
• You confirm you are at least 18 years old, you hold the license you told us about, and you are legally able to sign this agreement.
• You are agreeing to this agreement only — you are not relying on anything anyone told you that is not written here.
• You understand this is not an offer of employment, and that you are running your own business.